Appointments/Booking
Late Arrivals:
To ensure the promptness of all reservations we reserve the right to cancel any reservation that is 20 minutes late. Up to 20 minutes late will incur a late fee of $15. We will always do our best to accommodate our guests however, we can only do what we can with the time available.
Cancellations:
Your appointments are very important to the Suite Artistry team; each appointment is reserved especially for you. At Suite Artistry we understand that circumstances may change and booking amendments may be necessary, therefore we respectfully request 24 hours notice for cancellations.
Strict 24 hour cancellation policy
Please understand that when you forget to cancel your appointment within the 24 hour cancellation time we miss the opportunity to fill that time, therefore customers awaiting appointments miss the opportunity to receive our services. A 48 hour appointment reminder is sent via text message as we understand that appointments may have been made in advance.
Less than 24 hours notice will result in a 25% charge of services booked.
“No Shows” will be charged at 100% of the reserved service amount.
Payment:
Suite Artistry Accepts Visa, MasterCard, Discover, American Express and cash for payment of services and products. We do not accept checks of any form for payment.
Returns/Refunds
Due to the artistic nature of what we do, we cannot offer refunds on services performed. However, if dissatisfaction is brought to the salon’s attention within 24 hrs of receiving service we will make necessary adjustments to ensure client satisfaction.
Please do not bring children or extra guests to your appointment due to limited seating and COVID restrictions.
To ensure the promptness of all reservations we reserve the right to cancel any reservation that is 20 minutes late. Up to 20 minutes late will incur a late fee of $15. We will always do our best to accommodate our guests however, we can only do what we can with the time available.
Cancellations:
Your appointments are very important to the Suite Artistry team; each appointment is reserved especially for you. At Suite Artistry we understand that circumstances may change and booking amendments may be necessary, therefore we respectfully request 24 hours notice for cancellations.
Strict 24 hour cancellation policy
Please understand that when you forget to cancel your appointment within the 24 hour cancellation time we miss the opportunity to fill that time, therefore customers awaiting appointments miss the opportunity to receive our services. A 48 hour appointment reminder is sent via text message as we understand that appointments may have been made in advance.
Less than 24 hours notice will result in a 25% charge of services booked.
“No Shows” will be charged at 100% of the reserved service amount.
Payment:
Suite Artistry Accepts Visa, MasterCard, Discover, American Express and cash for payment of services and products. We do not accept checks of any form for payment.
Returns/Refunds
Due to the artistic nature of what we do, we cannot offer refunds on services performed. However, if dissatisfaction is brought to the salon’s attention within 24 hrs of receiving service we will make necessary adjustments to ensure client satisfaction.
Please do not bring children or extra guests to your appointment due to limited seating and COVID restrictions.