RETURN POLICY

ALL SALES ARE FINAL due to the nature of goods being sold.
We do accept exchanges within 7 business days upon receipt of goods, only if found that Suite Artistry is subsequently at fault for the dissatisfaction of the product(s). For sale items we must be contacted within 24 hours of receiving your items to discuss possible exchange.* Example: If an order is placed for a specific item and we mistakenly ship the wrong item, Suite Artistry LLLP. will honor an exchange at no additional cost for products of equal value.*  We WILL NOT allow an exchange if the item has ANY signs of being worn.
Hair, cannot be brushed, combed, cut, taken out of the bundle and tried on, or processed in anyway. If our company decides to accept your return, we will notify you. You MUST provide a tracking number that needs to be emailed to us for your return to be processed. We require a tracking number for returns to protect both the buyer and our business. If you return an item without a tracking number and it goes missing, we will not assume responsibilty.
Please allow 3-5 days processing for returns. We pride ourselves on customer service and will do our best to rectify each issue/complaint. We ask that all customers are confident in their order prior to making a purchase.